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OZ Mini Bins - FAQs - Frequently Asked Questions

1. Why should I choose OZ Mini Bins?

2. What can I put in the bin?

3. What CAN’T I put in my OZ Mini Bin?

4. What’s the deal with Asbestos?

5. What about hazardous or toxic waste?

6. What should I do with old tins of paint?

7. Can I fill the bins with concrete or soil – is there a weight limit?

8. Can I mix the load?

9. Where will the bin be placed?

10. Will my driveway handle the weight of a loaded truck?

11. Can you place the bin under my carport or in my garage?

12. Will you place the bin on the verge or in the street?

13. How much can I stack the rubbish skip up?

14. What is a cubic metre?

15. How can I estimate what size rubbish skip I need?

16. How long can I have the bin for?

17. Can I get it collected earlier?

18. If I want the bin longer, is there an additional charge?

19. Can we get a bin delivered on a Saturday or Sunday?

20. What is the earliest or latest that you can deliver or collect my bin?

21. Can I fix a time for delivery or collection?

22. How do I order an OZ Mini Bin?

23. How far ahead should I book my bin?

24. How do I pay for the bin?

25. Can I have a trade account?



1. Why should I choose OZ Mini Bins

We are a rubbish removal company with a difference. We know that you need a convenient, hassle free solution for your rubbish removal job, and that your time is precious. So we place enormous importance on reliability and "doing what we say we'll do". We are dependable and provide good old fashioned service.

We Care - We take the time and care to ensure you get the right skip for your needs and within your budget. Our office team is dedicated to assisting you with all your enquiries.

Service - We are available 7 days a week for enquiries by phone or email and we deliver and collect on weekdays and most Saturday mornings. Our web site is available 24/7 and you can reserve your OZ Mini Bin anytime via our web site order form.

Reliability - We have built an enviable reputation for dependability: simply because we don’t make empty promises. Our trucks and skips are well maintained and our employees are selected and trained for their good character and ability to understand our customer’s needs.

Value - Most of our OZ Mini Skips feature handy access doors for easier loading, and are designed to fit in regular driveways and gardens. This also means that you can stack your rubbish efficiently and get the best value for your money. We also have very generous weight limits and allow mixed waste: so your precious time is not spent pre-separating and double handling!

Responsible - We care about the environment and the impacts of climate change. We are Accredited ZeroCTM which means we are CARBON NEUTRAL - the first rubbish skip company in SA to take this important step. We take recycling seriously!


2. What can I put in the mini skip?

You can place anything in the bin EXCEPT those materials prohibited by law or that pose a risk to safety and the environment (see What CAN’T I put in my OZ Mini Bin?). Some items attract an additional charge due to their complex recycling process or the safety issues they present:

Car Tyres
Car Tyres off the rim: additional charge is $10 each
Car Tyres on the rim: additional charge is $15 each
• All tyres must be placed at the top of the loaded OZ Mini Bin
• We do not accept tyres larger than those designed for domestic cars.

Car Batteries
We do not charge extra for including batteries; however, they must be placed on top of the load, and must not be leaking.

Mattresses
There is an additional charge of $25 each for mattresses (single bed and larger). These must be placed at the top of your load, being careful not to overload the bin (road laws prohibit us from transporting a load that is not fully contained within the bin).


3. What CAN’T I put in my OZ Mini Skip?

You must not place prohibited, regulated or hazardous items in the bin, such as:
• Asbestos
• Liquids
• Car Tyres (unless you have made prior arrangements to pay additional for these)
• Batteries (unless you have made special prior arrangements with us)
• Medical Waste
• Food Waste
• Sharps
• Offensive Materials (such as animal waste or soiled nappies)
• Explosives and fireworks
• Hazardous Substances


4. What’s the deal with Asbestos?

Asbestos is a very dangerous product if not handled correctly, and may only be removed in accordance with current Regulations, and transported by persons with appropriate licences. You MUST NOT place asbestos in an OZ Mini Bin. However householders may remove small amounts of asbestos and transport them to a licensed facility under certain circumstances. Please do not place your family or yourself at risk.

If you have asbestos to remove or transport, you should read the information provided on the following web site:
  http://www.safework.sa.gov.au/uploaded_files/asbestos_homerenovator.pdf

You will find a list of licences asbestos removers at:
  http://www.safework.sa.gov.au/uploaded_files/asb_licence_holders.pdf

As we are responsible for the safety and health of our employees, asbestos illegally placed in OZ Mini Bins is a very serious issue. Our mini skips are numbered and tracked, so we can identify the source of asbestos. We charge a minimum of $500 if we discover asbestos in an OZ Mini Bin.


5. What about hazardous or toxic waste?

Local Councils provide collection facilities for pesticides, herbicides and other toxic and hazardous household chemicals. Contact your local Council to find out where and when you can safely dispose of these items.


6. What should I do with old tins of paint?

If the paint is dried and hard, you can put the tin in your OZ Mini Bin. However, if it is still liquid, you could leave the top off the can and let it solidify before including it with your rubbish. If there is a lot of paint, try filling a cardboard box or other unwanted container with scrunched paper and tip the paint in to make it spread out and dry quicker. Once dry, it can be disposed of in your normal rubbish or in your OZ Mini Skip. There are very reasonably priced products now on the market to solidify old paint to make it environmentally safe.


7. Can I fill the skips with concrete or soil – is there a weight limit?

The 2 and 3 cubic metre OZ Mini skips can be filled to the rim with concrete and there is no weight limit for these sizes. Limitations apply to larger bins so please speak with us regarding your heavy materials such as concrete, bricks, soil and tiles. Larger bins have certain limits to ensure compliance with current road laws. As a guide, 4, 5, 6 and 9 cubic metre OZ Mini Skips can have a limit of 5 tonne (3 cubic metres of heavy materials: soil, bricks, concrete and tiles). We do not charge additional fees for heavy materials.


8. Can I mix the load?

Yes, you can mix the rubbish – green waste, concrete, bricks, soil, household furniture etc. We will sort the waste at our depot facility and send the contents for re-use, recycling or conversion to alternative fuel.


9. Where will the skip be placed?

OZ Mini Bin trucks and bins are especially modified to manage bin placement on driveways or lawns. We do our best to maintain access for you car.


10. Will my driveway handle the weight of a loaded truck?

Be aware that the trucks are heavy, and will be heavier when collecting full skips. We don’t want to risk damage, but if driveways are not well constructed or not built to handle heavy vehicles, you should consider alternative placement. Driveways, especially those paved with bricks or pavers leading onto soft lawns and gardens are vulnerable to damage if the truck needs to be near or cross over the edges. We cannot take any responsibility for driveway damage so please be careful when considering placement of your OZ Mini Bin.


11. Can you place the bin under my carport or in my garage?

We cannot risk damage to your property, but we can often place mini skip at the front of your carport or over to one side to leave room for your car. If mini skip is for a commercial or industrial property, we can generally place it within a workshop with the appropriate roller door access.


12. Will you place the mini skip on the verge or in the street?

We must place the mini skip on your property and not public land or land that does not belong to you – unless you have the appropriate Council approval. See our special page on Delivery Information.

You will need a few days for Council applications to be processed and be prepared to pay a fee. If you do gain Council approval, our driver must sight the approval before leaving the mini skip on public land. You will be responsible for insuring the public risk if you have your OZ Mini Bin placed outside your property boundaries.

We may be able to provide you with Council forms and contact phone numbers for the Council – call us for assistance.


13. How much can I stack the mini skip up?

We are not allowed to carry an unsafe load – so your bin must be safely stacked to the upper rim, so that it can be tied down and tarped. The contents of the skip should not be able to move in transit and must not hang over sides.


14. What is a cubic metre?

A cubic metre is a standard unit of measurement. One cubic metre is the amount that would be held in a cube that is one metre wide by one metre high by one metre deep. See the diagram below.

Cubic Metre


15. How can I estimate what size OZ mini skip I need?

To estimate the size of mini skip you need, imagine your rubbish in a pile and then estimate its volume like this:

Length x Width x Height
= 1.8m x 1.6m x 1.3m
= approx 3.7m
Choose a 4 cubic metre bin

Alternatively, you may be able to estimate your rubbish by trailer load:
Many customers like to use ‘trailer loads’ to estimate the size of bin. One 6’ x 4’ trailer (loaded within legal limits and compliant with road laws) is approximately equal to one cubic metre. So if you think you have 4 trailer loads, then you probably need a 4 cubic metre OZ Mini Bin.
If you are unsure, speak with us. We want you to select the right bin for your job.


16. How long can I have the mini skip for?

We leave the skip with you over 4 nights or we can collect earlier if you wish. That is we deliver on day 1 and collect on day 5 so that you have a genuine three full days in between. This is ideal for weekend clean-ups! As a family friendly workplace, we don’t collect on Sundays (or Public Holidays) so a skip delivered on a Wednesday gets an extra day free! See the table below.

Delivered on ... Due for collection on ...
Monday Friday
Tuesday Saturday AM
Wednesday Monday
Thursday Monday
Friday Tuesday
Saturday Wednesday

 


17. Can I get the skip collected earlier?

Yes, call the free call number to arrange an earlier collection 1800 665 700 or use the pickup button on the home page. Remember, we do not collect after lunch on Saturdays, or on Sundays and Public Holidays.


18. If I want the skip longer, is there an additional charge?

We charge a small fee per additional day if we cannot collect after the 4th night (on day 5) due to reasons that you control (e.g. locked gates, skip inaccessible or overfilled, skip not ready).


19. Can we get an OZ Mini Bin delivered on a Saturday or Sunday?

To ensure a Saturday delivery, we recommend you book by close of business on the Friday. Please also be aware that during the winter months, we may not be open every Saturday.


20. What is the earliest or latest that you can deliver or collect my OZ Mini Skip?

We can generally arrange early morning deliveries if you book 2 days in advance. The latest we can guarantee delivery or collection is between 2pm and 4pm daily.


21. Can I fix a time for delivery or collection?

The more flexibility we have in delivery and collection times, the lower our carbon footprint. That is because we have a better chance of matching your delivery with another collection nearby (and vice versa). However we do understand that sometimes you may need a tighter time frame to organise the rest of your day, so we may be able to provide you with a narrower ‘window’ for delivery.


22. How do I order an OZ Mini Bin?

You can order now via our web site Order Form, or call 1800 665 700 between 7.30am   and 5pm on weekdays, or 7.30am – 12 noon on Saturdays*. If you would like to place a call after hours, ring our 1800 665 700 and leave a message – we will return you call at our earliest opportunity.
*Our office may not be attended every Saturday during winter months.


23. How far ahead should I book my mini skip?

For deliveries on Monday to Thursday, we generally require one working days notice to supply the bin at your preferred date and time. For weekends, book a few days ahead so that we can supply you with the size you prefer.

In periods leading up to Christmas, Easter and Long Weekends and during school holidays, you may need to book a few days in advance to be sure of availability


24. How do I pay for the bin?

We can collect payment by cash at delivery, or you can pre-pay by credit card or electronic transfer when placing your order. Of course you may visit our office where we accept cash, cheque, credit card, Eftpos or money order.

Call 1800 665 700 if you prefer to arrange payment by electronic transfer.


25. Can I have a trade account?

If you are a licensed builder, tradesman or registered business using our services regularly, you can apply for a 14 day trade account. Call or email us for an account application, and to enquire about the special privileges for our construction trade customers.

 
 
zero c carbon neutral company and female friendly
   
     

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